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Privacy policy

Culto Records – Privacy Policy

Culto Records (“we”, “us”, or “our”) values your trust and is committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your personal data.

1) Information We Collect

We may collect the following types of information when you use our store:

  • Personal Information: name, email address, shipping address, billing address, phone number.
  • Payment Information: credit/debit card numbers or other payment method details. (Note: Only as necessary for processing payments; we do not store full card information unless required under PCI compliance, etc.)
  • Order Information: items purchased, order date, transaction history.
  • Usage Information: site activity – e.g. what pages you visit, what items you view or add to cart.
  • Device & Log Information: IP address, browser type/version, operating system, referring URLs, etc.

2) How We Use Your Information

We use collected information in order to:

  • Process and fulfill your orders (shipping, billing, order updates).
  • Communicate with you about your orders, promotions, news, updates (if you’ve opted in).
  • Improve our store: analyze site usage, understand what records/products interest you, fix bugs, optimize experience.
  • Prevent fraud, enforce our policies.

3) Sharing Your Information

We will not sell your personal data. We may share your information with:

  • Third-party service providers that help us operate the store — e.g. payment processors, shipping carriers (USPS), email services. Only as needed.
  • Legal or regulatory authorities, if required by law or to respond to subpoenas, court orders, or claims involving potential harm.

4) Cookies & Tracking Technologies

  • We use cookies, web beacons, and similar technologies to track activity on our site.
  • These help us remember your preferences, keep you logged in (if applicable), and understand site usage (e.g. Google Analytics).
  • You can disable cookies in your browser settings; note that might limit functionality (e.g. cart saving, personalized recommendations).

5) Data Retention

  • We keep your personal data as long as necessary to fulfill the purposes outlined (orders, customer service, legal/compliance obligations).
  • If you ask us to delete your data (and no law requires us to keep it), we will do so within a reasonable timeframe.

6) Your Rights

Depending on your location, you may have:

  • The right to access the personal data we hold about you.
  • The right to correct or update your information.
  • The right to request deletion of your information.
  • The right to object to certain processing (e.g. for direct marketing).

If you’d like to exercise any rights, contact us at [email protected].

7) Security

  • We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
  • Payments are processed through secure, PCI-compliant providers.

8) Changes to This Policy

  • From time to time, we may update this privacy policy. If so, we’ll post the new version on the site with the date of last revision.
  • Your continued use of the site after changes means you accept the updated policy.

9) Contact

If you have any questions, concerns, or requests about your personal data, reach out:

Email: [email protected]